This 21st edition CompScope™ Benchmarks study for Texas helps policymakers and other system stakeholders identify current cost drivers and emerging trends in total costs per claim and key components. The study compares the performance of state workers’ compensation systems in Texas and 17 other states, focusing on overall medical payments, income benefits, use of benefits, duration of temporary disability, benefit delivery expenses, timeliness of payments, and other metrics. The study also examines how these system performance metrics have changed, mainly from 2014 to 2019, for claims at various maturities. We analyzed claims with experience through 2020 for injuries up to and including 2019, and in some cases, we used a longer time frame to supply historical context.

Note that the results we report include experience on claims through March 2020, at the very beginning of the coronavirus (COVID-19) pandemic. The study, therefore, provides a pre-COVID-19 baseline for evaluating the impact of the virus on workers’ compensation claims. 

CompScope™ Benchmarks for Texas, 21st Edition. Carol A. Telles. April 2021. WC-21-14.

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